Legal

Privacy Policy

This privacy policy explains how Costessey.net collects and uses personal information. It is written for a small community website and should be reviewed as the site grows or adds new services.

Information we collect

We may collect details you submit through forms, such as your name, email address, message, listing details, event details, offer details, volunteer enquiry information, uploaded images and any owner-management notes. Some technical information may also be processed by security, spam-prevention, email and analytics or marketing tools used by the site.

How we use information

We use submitted information to run the local guide, review and publish suitable content, respond to enquiries, process correction or claim requests, send newsletter emails where consent has been given, prevent spam and keep the site secure and useful.

Sharing and services

We do not sell personal information. Information may be handled by service providers needed to run the site, such as hosting, email, newsletter, reCAPTCHA and security tools. Public listing or event information may be displayed on the website once approved.

Your rights

Under UK data protection law, you have rights over your personal information, including rights to be informed, access your data, ask for inaccurate data to be corrected, request deletion in some circumstances, restrict or object to some processing, and complain to the Information Commissioner's Office.